| Line to compare | Possible difference | Evidence to request |
|---|---|---|
| Pet and residence | Age entry, corrected breed or address | The profile actually used for each quote |
| Medical selections | Different deductible, percentage, ceiling or fee benefit | A settings comparison with both premiums |
| Optional routine package | Added, removed or replaced benefit | Separate option price and service schedule |
| Billing and discount | Changed payment schedule or qualifying discount | Total charges and discount scope |
| Remaining difference | Not explained by the above | The insurer’s explanation; do not invent a cause |
Keep the last row even when it is uncomfortable. Two screenshots cannot prove how an insurer’s rating system produced a premium. If no clear explanation is available, label the residual “unexplained” and ask for a comparable requote rather than attributing it to claims, age or a medical condition without evidence.